Generally, a user encounters with a strange email problem with outlook exchange on personal computer while trying to access the emails server compromised with secure socket layer (SSL). In such situation, user might get an error code or error message popup on the screen :
Sending’ reported error (0x800CCC7D): “Your outgoing (SMTP) server does not support SSL-secured connections. If SSL-secured connections have worked in the past, contact your server administrator or Internet service provider (ISP).” OR
Error code: 0x800CCC7D
Server Response: ‘250 HELP’. (Account ‘mail. .com’, SMTP Server: ‘mail. .com’, Error Number: 0x800ccc7d).
This Outlook error code indicates that you have SSL enabled and your mail server does not support SSL authentication on SMTP.
Reasons For Outlook Error Code 0x800ccc7d
Outlook Error Code 0x800ccc7d error message can occur because the outgoing SMTP server denies for the support of secure connections or SMTP not support SSL. Often this type of error message happens because of slow Internet connection. Thus, this issue can be fixed by correcting the Internet server. Other causes may be improper account settings or damaged Outlook profile.
Outlook Error Code 0x800ccc7d occurred at the time of send emails and due to the disturbance in SSL settings user get the above error message. But, you can fix this Outlook error by disabling the SSL authority of SMTP sever and for this you need to follow the steps given below :
Step 1 : Open Microsoft Outlook and navigate to ‘Tools‘ menu
Step 2 : From the drop down list, click on ‘Account Settings‘ option
Step 3 : Account Settings window will open, select email account producing an error under Email tab and double click on it.
Step 4 : Next, you will switch on to account settings and tap on’ More Settings‘ option
Step 5 : Click on Advanced tab in Internet E-mail settings and alter the type of encrypted connection under the Outgoing (SMTP). You have to choose any type of layer authentication except SSL from the provided list of security layer.
Step 6 : At last, click on ‘OK‘ button.
As mentioned above Outlook Error Code 0x800ccc7d can occurred due to wrong profile or account settings or because of the corruption in the PST data file. To fix this Outlook error you need to use a powerful repair tool such as third party “PST Repair Tool” which is 100% safe, secure and easy to use.