Know How to Fix and Get Access to Password Protected PST File


According to today’s scenario it would be not wrong to claim this era of communication as the era of emails since nowadays mostly people depends upon the emails for communication as well as to share information overseas etc. So, regarding compatibility of users Microsoft has developed a reliable email application named as MS Outlook for the purpose of sending or receiving emails. Along with this, it also includes numerous more efficient features such as calendaring, note taking, contact and task manager, web browsing and journals. Now all these items are saved in the Outlook data file known as PST (.pst extension). This pst file works very efficiently in storing large amount of vital data. Since this PST file stores plenty of valuable data, so it is ofcourse very important to preserve the data stored in it. Considering this purpose MS Outlook do includes an inbuilt password protection features which can get opt by the users to encrypt the PST file.

Generally while encrypting the files users get three options namely

  1. Choose no encryption option
  2. Compressible encryption option
  3. High encryption

In a case if users opt for the first option it means that there is no need to encrypt the file but the other two options do have potential of putting restrictions on the file with the desired password. Now though due to such applicabilities this password protection features seems and sounds very effective but still like several things in the world it is also not perfect at all. This features often generates error on the display screen stating that “The password you have typed is incorrect. Retype the password.” This error mostly occurs when when users forget the password. Actually the Outlook PST file is case sensitive and thus it is very necessary for the users to remember the cases while putting the password. Due to this criticalness sometimes the users forget their exact password and encounters the issue of forgetting password and unable to access the mail. After this it really hectic for the users to fix and get access to the password protected PST file. But still in this situation there is no need to worry at all since MS Outlook itself provides two utilities namely Pst19upg.exe and Scanpst.exe. Both this inbuilt utility get installed at the machine at the time of Outlook installation at below given location

C:\Program Files\Microsoft Office\OfficeXX

In order to utilize both Pst19upg.exe and Scanpst.exe to fix and get access to the password protected PST file, one need to execute the below discussed instructions:

  • First of all close Outlook and create copy of PST file to work with
  • Then run Scanpst.exe on PST file and select the repair option in case if prompted. While doing this it should be kept noticed that there is no need to use the backup option in Scanpst.exe since you yourself are working with a copy
  • In the next step open a command prompt and type the pst19up path and pst name pst19upg.exe-x filename.pst and then press enter.

Command line will resemble as: C:\My Document\pst19upg.exe”-x outlook.pst

  • This will generate a copy of Outlook pst file called “filename.psx”
  • Now after the completion of the process rename the original pst file.
  • Then at command prompt type pst19upg.exe – i filename.psx and then press enter
  • It will create a password free Outlook pst file psx file
  • In the next step run scanpst.exe against the recovered pst and select repair.
  • Finally at last open file in MS Outlook using, utilizing Open Outlook data file menu.

If the above mentioned instructions works in fixing and accessing the password protected file excellent otherwise it is strongly recommended to use ‘PST Repair Tool’. This tool has been labeled as a very efficient tool having capability of dealing any kind of PST associated issues. It do have a very simple and interactive user-interface. This tool being featured with powerful and advance algorithmic skills very effectively help one in fixing and accessing the password protected PST files.

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